This Refund and Cancellation Policy outlines the terms under which refunds, cancellations, and rescheduling of astrology services are handled on our website. By booking or purchasing any service from our platform, you agree to the conditions stated in this policy.
Astrology services are personalized and based on individual birth details, questions, and requirements. Due to the customized nature of these services, once a consultation, report, or reading has been initiated or delivered, it cannot be reversed or reused.
You may request cancellation of a booked service by contacting us prior to the scheduled consultation time. Cancellation requests must be submitted through our official communication channels mentioned on the website.
Cancellations requested after the service has started, or where preparatory work has already been completed, may not be eligible for a refund.
Refunds are considered only under specific circumstances such as duplicate payment, technical errors, or non-delivery of the service due to reasons solely attributable to us.
No refunds will be provided once the astrology service, consultation, or report has been delivered, regardless of the outcome or level of satisfaction. Astrology is a belief-based service, and results may vary for each individual.
The following services are non-refundable under any circumstances: personalized astrology reports, horoscope readings, remedies, gemstone suggestions, pooja services, and any form of consultation that has already been provided or initiated.
In certain cases, rescheduling of a consultation may be allowed at our sole discretion. Requests for rescheduling must be made at least 24 hours prior to the scheduled appointment time.
Failure to attend a scheduled consultation without prior notice may be treated as a no-show and will not be eligible for refund or rescheduling.
Approved refunds, if any, will be processed through the original mode of payment within a reasonable time frame. We are not responsible for delays caused by banks, payment gateways, or financial institutions.
Initiating a chargeback or payment dispute without first contacting us may result in suspension of services and future access. We encourage customers to contact us directly to resolve any concerns amicably.
We reserve the right to modify or update this Refund and Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.
If you have any questions regarding this policy, refund eligibility, or cancellation requests, please contact us through the details provided on our Contact Us page. We are committed to addressing your concerns in a fair and transparent manner.